Musthavit.ai
Returns & Refunds
Shop with confidence. 30-day hassle-free returns on all products.
30
Day Returns
Free
Exchanges
Fast
Refunds
1. Initiate Return
Email our support team with your order number and reason for return.
2. Pack & Ship
We'll provide a return address. Pack items securely in original packaging.
3. Get Refund
Once received, we'll process your refund within 5-7 business days.
Return Eligibility
To be eligible for a return, your item must be:
- In the same condition that you received it
- Unused and undamaged
- In its original packaging
- Requested within 30 days of the delivery date
Non-Returnable Items
The following items cannot be returned:
- Items marked as "Final Sale"
- Personalized or custom products
- Gift cards
- Items that show clear signs of use or damage not caused by shipping
Frequently Asked Questions
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item is defective or we sent the wrong product. In those cases, we will provide a prepaid return label.
How long do refunds take?
Once we receive and inspect your return, we will process your refund immediately. It typically takes 5-7 business days for the funds to appear back on your original payment method.