Returns & Refunds
Eligible products may be requested within 30 days of delivery.
30
Days from delivery
Usually
Customer-paid return shipping
5–7
Business days to appear
1. Initiate Return
Submit a request within 30 days of delivery with your order number and reason for return.
2. Pack & Ship
Customers normally pay return shipping unless the item is defective or incorrect. If your item is defective or incorrect, contact support for return instructions.
3. Get Refund
Refunds are processed after inspection and typically appear within 5–7 business days
Return Eligibility
To be eligible for a return, your item must be:
- In the same condition that you received it
- Unused and undamaged
- In its original packaging
- Requested within 30 days of the delivery date
Non-Returnable Items
The following items cannot be returned:
- Items marked as "Final Sale"
- Personalized or custom products
- Gift cards
- Items that show clear signs of use or damage not caused by shipping
Frequently Asked Questions
Who pays for return shipping?
Customers normally pay return shipping unless the item is defective or incorrect. If the item is defective or incorrect, contact support for return instructions before shipping it.
How long do refunds take?
After we receive and inspect your return, we process the refund. It typically appears on the original payment method within 5–7 business days.